is aware that it is of great importance to you how information about you is used and shared. We appreciate your trust and will handle your data with the utmost care and sensibility. This notice describes our Privacy Policy. By visiting and using the services, you agree to our practices described in this Privacy Policy.

Personal information

The information collected from clients is required to provide personalized visa and travel authorization related services and to improve our services.

Below you will find an overview of the personal data we process:

  • First and last name
  • Gender
  • Place and date of birth
  • Passport data
  • Citizen Service Number
  • Address data
  • Telephone number
  • E-mail address
  • Visitor information: entry and exit data, to be visited cities, type, name, and address of the accommodation, means of entry transport
  • The special categories of personal data (such as biometric data or data revealing religious beliefs, ethnic origin, health, or convictions) required by the issuing country of the visa is requested
  • Name of the health insurance company
  • Information about orders and complaints
  • Other personal data provided to us, in correspondence and/or by telephone.

Information you provide to us:

We keep all information that we receive from you via our website until your request has been completed. When your application is completed, we only keep your account details, all other information will be deleted/destroyed. If you choose not to provide certain information, this may affect the level of service you receive. We also only ask you for personal data that is 100% necessary for obtaining your visa or legalization. You have the right at any time to request us to erase the personal information you have provided to us. If you would like to have your personal data erased, please Contact Us

For what purpose and on what basis do we process personal data

We processes your personal data for the following purposes:

  • Taking care of your visa application
  • Taking care of your document legalization
  • Sending passports with visas / legalized documents to the correct address
  • Contacting you if necessary to provide our services
  • To inform you about (changes to) our services or products
  • Processing payments

How your information is used?

Under no circumstances do we sell your personal information to third parties. In addition, We does not share the information with any third party, except as otherwise specified in this Privacy Policy.

We may share personal information with third parties for the following purposes:

To process your visa or document legalization as necessary, including disclosure to government authorities in the form of applications, photos, and petitions for visa applications. This includes passing on personal information, which is necessary for the application to process the visa or legalization application, to visa processing centres, logistics companies, invitation providers, and/or translators.

Protection of your data:

It is essential to protect the personal data we obtain from you. Your data is protected by Secure Socket Layer (SSL) technology. This technology ensures the secure transmission of all data, including personal and payment information. This allows you to safely use our website and systems.


Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to allow our systems to recognize your browser and to provide information such as the country and region where you are located.

We may use and disclose Personal Information of the Principal (and, if applicable, their families) for the primary purpose for which it was collected, reasonably foreseeable secondary purposes related to the primary purpose, and in other circumstances authorized by the law.

In general, We will disclose and use customer personal information with explicit or implicit consent for the following purposes:

  • to conduct their business, including billing and account management
  • to communicate with the client;
  • to comply with their legal obligations, and
  • to help them manage and improve their services

We may disclose the client's personal or sensitive information:

  • to regulatory authorities;
  • where the law requires us to do so, and
  • where the Client agrees for us to do so


We works hard to ensure the security of your personal information. When using your data (input and output), we use a secure connection with extended validation (TSL, formerly SSL), which encrypts the information you input.

It is important that you protect yourself against unauthorized access to your computer. Work with passwords and be sure to log out when you're done working on a shared computer. has professional supervision of the IT structure and we use security software such as a virus scanner and firewall. There is also careful screening and guidance for the staff.

Changing data

If you want to change your personal details, please contact us at centres you wish to unsubscribe from any newsletter, please Contact Us

Adjustments to our privacy policy

We reserve the right to amend this privacy policy at any time. Any changes to our privacy policy will be posted on our website, on this page. If you have any questions about our privacy policy, please contact our Customer Service.


While we take great care in compiling the information on this website, visa, passport, and legalization requirements are subject to change at any time without prior notice. We are not always immediately informed of such changes. We therefore cannot guarantee that the information on this website is completely accurate at all times. Indications of processing times and fees for visa applications are for guidance only and are not guaranteed. If the website indicates that a visa is not required for a particular combination of nationality and travel destination, we recommend that you verify this information with your airline and the appropriate embassy or consulate.

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NZeTA - New Zealand Electronic Travel Authority.