FAQ (Frequently Asked Questions)
Yes. Protecting your information is a priority throughout the NZeTA application. Every page of our online portal is secured with Secure Sockets Layer (SSL) encryption using at least 256-bit key length, so the personal and passport details you enter are encrypted while they travel between your device and our servers.
Payment is processed through a secure, PCI-compliant gateway, and we do not store your full card details on our servers. Your data is used only to prepare and submit your NZeTA application to Immigration New Zealand and is never sold. We recommend that you always apply on a trusted connection, keep your confirmation email safe, and contact us immediately if you notice anything unusual. If you have any questions about how your information is handled, our team is happy to help — just contact us.
Your NZeTA application was rejected but you still want to travel to New Zealand?
Do I get a refund in the event of a cancellation?
When is the best time to travel to New Zealand?
What currency is used in New Zealand?
Is there transport in New Zealand?
Do I need to be vaccinated before traveling to New Zealand?
I'm traveling with medication, what should I consider?